Last Updated: May 2, 2025
This Privacy Policy applies to Zenvault (the "Service") provided by Zenvault ("We", "Us", or "Our"). It explains how We collect, use, and share information about You when You use Our website at zenvault.top. By using the Service, You agree to the collection and use of information as described in this policy.
1. Information We Collect
- Personal Information: We may collect information that can identify You, such as Your name and email address, when You voluntarily provide it — for example, when You contact us, submit an enquiry, or begin a project consultation.
- Usage Information: We automatically collect certain information about Your interaction with Our Service, such as IP address, browser type, pages visited, time spent on pages, and referring URLs. This is collected through server logs and analytics tools.
- Cookies and Tracking Technologies: We use cookies and similar technologies (such as web beacons and pixel tags) to help Our Service function, remember Your preferences, understand how the Service is used, and measure the effectiveness of our editorial content. You can control cookies through Your browser settings.
- Communication Records: When You contact us, we retain the content of Your messages and our responses as part of a professional enquiry record.
2. How We Use Your Information
We use Your information to:
- Provide, maintain, and improve Our Service and respond to Your enquiries.
- Communicate with You, including responding to Your inquiries and sending service-related updates.
- Understand a potential project and provide requested communication.
- Personalize Your experience on the website (if applicable).
- Ensure security, prevent fraud, and protect the integrity of the Service.
- Comply with legal obligations and protect Our rights.
- Retain records as part of a professional enquiry or project history.
3. How We Share Your Information
We do not sell personal information or use it for unrelated advertising. We may share Your information:
- Service Providers: With service providers who help us operate Our Service (e.g., hosting providers, analytics platforms). These providers are bound by confidentiality and data protection obligations.
- Legal Compliance: If required by law, court order, or to protect Our rights, property, or safety.
- Business Transfer: In connection with a business transfer, merger, or acquisition — provided the receiving party agrees to protect the information consistent with this Policy.
- With Your Consent: We may share information with third parties when You have given us explicit consent to do so.
4. Data Processing Details
We act as a data controller for the personal information processed through the Service. The legal bases on which We process Your personal data include:
- Consent: Processing based on consent You provide when submitting information (e.g., enquiry forms). You may withdraw consent at any time.
- Contractual Necessity: Processing necessary to take steps prior to entering into a professional agreement or to perform a contract once established.
- Legitimate Interests: Processing for our legitimate business interests, such as maintaining service security and improving the website.
- Legal Compliance: Processing to comply with applicable laws and regulations.
We process the following categories of data: identification data (name), contact data (email address), technical data (IP address, browser information), and correspondence data (enquiry content). We do not process special categories of personal data (such as health, religion, or ethnic origin) unless You voluntarily provide such information in correspondence.
Automated decision-making and profiling: We do not engage in automated decision-making that produces legal or similarly significant effects on You.
5. Data Security
We take reasonable technical and organisational measures to protect Your information from unauthorized access, use, alteration, or disclosure. These measures include secure server infrastructure, access controls, and encryption in transit. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
Depending on Your location and applicable law, You may have the following rights regarding Your personal information:
- Access: Request a copy of the personal data we hold about You.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of Your personal data ("right to be forgotten").
- Restriction: Request that we restrict the processing of Your data under certain circumstances.
- Portability: Request a machine-readable copy of Your data to transfer to another provider.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdrawal of Consent: Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact Us at [email protected]. We will respond within the timeframe required by applicable law (generally 30 days). You also have the right to lodge a complaint with a supervisory authority in Your jurisdiction.
7. Personalized Advertising & Opt-Out
We may use third-party advertising partners who collect and use information about Your activity on this and other websites to serve personalized ads. These partners may use cookies and similar technologies to collect data about Your visits. This data is used to show You ads that are more relevant to Your interests.
Google personalized ads: We may use Google to display ads. Google and its partners use cookies to serve ads based on Your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to You based on Your visit to our site and/or other sites on the Internet.
You may opt out of personalized advertising by visiting the following links:
You can also manage cookie preferences through Your browser settings. Most browsers allow You to refuse cookies or alert You when cookies are being sent. Please note that if You disable cookies, some features of the Service may not function properly.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under this age without parental consent. If You believe a child has provided us with personal information, please contact Us at [email protected] and we will take steps to delete such information.
9. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Us (e.g., image sources, material suppliers, project references). We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage You to review the privacy policies of any third-party sites You visit.
10. Data Retention
We retain Your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry and correspondence records may be retained as part of a professional project history. When we no longer need the data, we will delete it or anonymize it so it can no longer be associated with You.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Your country of residence, including the United Kingdom and the European Economic Area. Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions recognized by relevant data protection authorities.
12. Applicable Privacy Laws
We process personal data in accordance with applicable data protection laws, including but not limited to:
- United Kingdom — UK GDPR: The United Kingdom General Data Protection Regulation and the Data Protection Act 2018.
- European Union — GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation), applicable to users in the European Union and European Economic Area.
- Brazil — LGPD: Lei Geral de Proteção de Dados Pessoais (Brazilian General Data Protection Law, Law No. 13,709/2018), applicable to users in Brazil who process or have their personal data processed in Brazil.
- California — CCPA / CPRA: The California Consumer Privacy Act and the California Privacy Rights Act, applicable to California residents.
We commit to handling personal data in compliance with the above regulations and any other applicable data protection laws in the jurisdictions where our users reside.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes on this page and update the "Last Updated" date at the top. We will try to provide notice of significant changes at least 30 days before they take effect. Your continued use of the Service after those changes become effective means You accept the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise Your rights, please contact us at:
Zenvault
Email: [email protected]
Website: zenvault.top